Terms of Use

Cnova Tech Solucoes e Tecnologia LTDA, registered under CNPJ No. 50.096.823/0001-30, is a data intelligence company specialized in pricing for retail and industry. We provide data collection and price analysis solutions for companies throughout Brazil.

Cnova Tech offers data intelligence and pricing solutions, including:

• Automated price and product monitoring

• Competitive market and competition analysis

• Data collection process automation

• Pricing analysis reports and dashboards

• API integrations for management systems

• Structured market data delivery via API and feeds (Data Market)

When using our services, you commit to:

• Provide truthful, complete and up-to-date information

• Maintain the confidentiality of your access credentials

• Use the services in accordance with applicable Brazilian legislation

• Respect Cnova Tech intellectual property rights

• Not share, sublicense or resell access to services

• Use obtained data in compliance with applicable law

All content, technology and intellectual property of the Cnova Tech platform are protected by copyright and applicable legislation. Public market information, such as retail prices, is not Cnova Tech property, and whatever you build from it is yours. Protection covers:

• Source codes, algorithms and proprietary technologies

• Registered trademarks, logos and visual identity

• Methodologies, processes and analysis models

• Reports, dashboards and technical documentation

• Organization, structuring and enrichment of databases

Mandatory guidelines for using our services:

• Respect API request limits and usage as contracted

• Keep your integrations updated according to documentation

• Report technical problems or vulnerabilities immediately

• Follow information security best practices

• Do not perform reverse engineering or unauthorized access attempts

Our commitment to service quality and continuity:

• Technical support via email: [email protected]

• Service during business hours (9am to 6pm, business days)

• Scheduled maintenance communicated with minimum 24 hours notice

• Feature updates documented in changelog

Cnova Tech limitations and responsibilities:

• Collected data is based on publicly available information

• Business decisions based on data are the sole responsibility of the user

• Cnova Tech does not guarantee specific profits or results

• Technical unavailability will be resolved as quickly as possible

• Cnova Tech liability is limited to the amount paid for the contracted service

Conditions for service termination or suspension:

• Violation of any clause of these Terms of Use

• Improper or abusive use of the platform

• Default after notification according to contract

• Formal user request with 30 days prior notice

• Competent judicial or administrative determination